Implementation & Onboarding | Zappi Professional Service

Overview

Zappi’s implementation & onboarding is designed to set you up for success by aligning your research goals with the right solutions and training your team on best practices to achieve your objectives. By prioritizing implementation, we set our customers up for long-term success, ensuring they get the most out of their investment in Zappi.

Implementation to set you up for long-term success

At Zappi, a strong implementation is key to unlocking your full potential.

Key outcomes:

Integrated - Realize value quickly from your research and our solutions
Optimized - Using best practices and strategies
Learning - Fully trained and have a tailored platform for long-term success

Enables you to:

Proactively customize the platform
Empower your team to harness the platform
Confidently leverage our solutions
Meet your short- and long-term research needs
Leverage our expertise and scalable approach
Receive tailored recommendations for your research goals and objectives
Maximize the data learning on your platform
Create a custom data framework for improving learnings and additional insights
Access scalable resources for quick team integration

Implementation Journey

Zappi’s implementation is tailored to meet your needs, ensuring that we’re focusing on the right things. Throughout that, we ensure that core steps are taken so that we can achieve the desired outcomes.

Kickoff

Meet your long-term account team
Identify key goals and objectives for both the short and long-term
Establish initial usage and integration of Zappi solutions.
Review platform and Zappi best practices

Platform Setup

Set up a customized platform for your team
Design and optimize your target audience(s)
Build out your data framework for connected insights
Research customization - defaults, recommendations

Training and enablement

Training on how to manage and own the platform
Solution-specific enablement
Research configuration enablement
Analysis training and finding the story in your data

Best Practices for Successful Implementation

Engage Your Team: Ensure key stakeholders are aligned and participate in implementation.
Be strategic: Look beyond today’s research and incorporate your long-term goals and objectives.
Iterate & Improve: Continuously refine your approach based on research insights and innovations.
Leverage Training Resources: Join our training sessions or review on-demand materials to maximize platform value.

Have questions?

Our team is here to support you! If you have questions or need assistance you can reach our Support team in several ways, go to our help page for more information.