Program Management | Zappi Professional Service

Program Management services provide dedicated operational facilitation, ensuring smooth and efficient adoption and alignment where you are embarking on significant transformation or major initiatives as part of adopting Zappi at scale. Providing expert oversight and coordination, the services help you achieve your goals faster while reducing complexity and friction.

Solving the Problem of Coordination and Execution

Many organizations face challenges in executing complex plans, goals, and initiatives due to limited time, expertise, or internal capacity, and this is something that is often new for Insights functions. Program Management services fill this resource gap by aligning all necessary stakeholders, keeping track of multiple workstreams and overseeing the whole program to ensure seamless execution. This eliminates miscommunication, reduces friction and delays, and allows you to focus on strategic priorities while we handle the intricate details.

There are two ways in which you can benefit from Program Management: 

  • Aligned to your subscription | Optimise & coordinate your ways of working:  Operational coordination between people, process & platform to support you in driving an ongoing business objective such as change management, global/multi-market alignment & insights transformation
  • Events based | Coordinate a key objective, initiative or a business project: Have a specific small scale event or initiative that could benefit from an operational partner to ensure expedited delivery? No problem! Our program management services can be scoped based on your needs.

Benefits of Program Management

  • Faster Progress, Less Hassle: With Program Management, projects stay on track, and roadblocks are swiftly addressed. This means less time spent managing logistics and more time focusing on what matters most—achieving your business objectives.
  • Maximize Value Sooner: By keeping everything moving efficiently, Program Management helps you realize the benefits of Zappi (at scale) more quickly. This means a faster return on investment (ROI) and greater satisfaction with your Zappi platform.
  • Optimize and Coordinate Your Ways of Working: Program Management provides operational coordination between people, processes, and platforms to support your goals. Whether it's change management, global/multi-market alignment, or insights transformation, they ensure a structured approach to achieving success.

What to Expect from Program Management

  • A Clear, Organized Plan: Stay informed and in control with structured guidance.
  • Seamless Coordination: Eliminate friction with expert oversight across teams.
  • On-Time, In-Scope Execution: Ensure your projects meet deadlines and expectations.
  • Optimized Use of Resources: Get the most out of your people, time, and tools.
  • Support for Key Objectives and Initiatives: Need an operational partner for a specific project or initiative? Our Program Management services can be tailored to your needs, ensuring expedited delivery and smooth execution.

Requesting Program Management

Your success is our priority. Opting in for Program Management services ensures your Zappi platform runs smoothly, efficiently, and successfully—so you can focus on driving results.

If you feel your initiatives would benefit from Program Management, reach out to your Zappi customer representative.

Requesting Program Management in Zappi Platform

If you are an existing Zappi user, you can request services straight from the platform. Click on the hand icon on the left hand menu to ‘Request professional services (including consultancy)’. A form will appear where you can add a description of your requirements. Your customer representative or a consultant will be in touch to discuss further.