How to monitor the progress of your data collection

Once you’ve launched your project, there’s nothing else you need to do. If you do want to keep an eye on progress, the homepage on the platform will keep you updated - but you’ll be emailed to let you know once it’s ready.

What happens once you launch your fieldwork?

• Setting up fieldwork
• Collecting respondents
• Quality checks
• Fieldwork complete & results are ready

Once you’ve launched, you’ll see that your fieldwork now appears in the 'collecting results' section on the homepage. You’ll see some details on your project to help you identify it, and you’ll see an indication of progress.

Setting up your fieldwork

After launch, your fieldwork will process and move into field. This process is usually very quick, but for some tricky markets and audiences it may take longer. Whilst this is happening, you’ll see a 'setting up fieldwork' status.

Collecting respondents

As your project collects respondents, the progress bar will update periodically to help you keep track of it. You can hover over it for a more detailed update.

Quality checks

Once respondents are collected, your project has quality checks applied to it. This process is usually quick - but for trickier markets requiring more rigorous checks, it may take longer.

Fieldwork complete and results are ready

Once quality checks are complete, you’ll receive an email letting you know your results are ready. You’ll also see that your project is viewable in the homepage, in the 'Recently completed projects' section

Slow fieldwork, or other problems?

If fieldwork is not collecting as fast as you’re expecting, or there are other issues, you can reach out to support via the button in the bottom left of the platform. Read more about how to contact support here.