Product, market & norm availability
How can I find Zappi’s product availability?
To check if the tool you want to use is available in the markets you are going to target, you can do it on the platform.
1. Log into your Zappi account and go to Projects > New to see all of the tools available to you.
2. On the Product tile you wish to use, click the menu (three vertical dots) and select, "Info."
3. Once on the Product's Info page, use the drop down on the right side to find and select the market. Once selected, the list of available categories can be seen in the second dropdown.
If the market or category you are looking for is not showing in the drop-downs, you can reach out to us by using our bot, Astro, on the main page of the website or by heading to the “contact us” page.
In order to do so, you will have to provide us with your market audience needs, so Zappi's activation team can check this for you within 2 days. Note that if you have the audience requirements ready, the process will be even quicker.
What is the number of norms available?
In a smaller selection of our tools (Creative Video, Creative Audio, Creative Static) you can find the norms available for each tool and market in the detailed section of the Info page, as shown above. Follow the steps in the previous section.
For other tools, follow the instructions listed here.
The market I want can be activated: what is the timeline?
This information will be provided to you by the Zappi activation team, once you’ve done the request via your Customer Success representative. We typically have a two-week turnaround time, however, it varies depending on the product and the market you are targeting.