Account activation and login
To join the Zappi platform you will first need to register for basic access to Zappi's core platform or join your company's existing organization. If your organization uses Single Sign On (SSO) with Zappi and is a member of our Enterprise tier, you will be able to use it to log in ( jump to SSO section ). Find all you need to know to activate your account and log in to the Zappi platform below.
How to join the Zappi platform
There are two ways to get onto the platform for the first time:
- An admin can invite users to register for their company's organization. The URL users will access to login will look something like "yourcompanyname.zappi.io"
- Users can self-register to zappi.io. If your organization is already set up and your company has Auto-Join enabled, you will be prompted to join your organization when you register. If your company is not already on Zappi, you can register using self-registration and create your organization.
Joining with self-registration
Go to zappi.io, click on Login / Register in the top menu, and create your account and password
You will receive an email that prompts you to confirm your email address and login with your credentials.
If your company has Auto-Join set up, you will be prompted to join your organization when you register.
Welcome to Zappi!
Joining by invitation
If you are joining Zappi as a member of an existing organization, an admin user for your organization must invite you to join the company's private organization on the Zappi platform (this can also be done as a bulk invite with a downloadable template on our platform).
Note: Unless you are invited or are able to auto-join your organization, registering for Zappi.io only provides you basic access to the core Zappi platform. This means you will not be able to view or share projects with other users in your organization and will see limited features and launch options until you join your team. Be sure to ask your administrator to invite you if you are having trouble joining your team on Zappi.
As the invited user, you will receive an email, prompting you to accept the invite and complete your registration for the organization. You invitation email stays valid for 60 days, but your administrator can re-send you an invite.
Single Sign On (SSO)
- Enterprise tier customers: SSO is included in your plan at no extra cost.
- Premium customers, via an add-on: There is a yearly add-on charge to include SSO for premium customers. Note that this cannot be deducted from existing credits.
How does Single Sign On (SSO) work at Zappi?
SSO on the Zappi platform is a service provider-initiated request in Security Assertion Markup Language (SAML). This means that all users be invited to the company's domain or have auto-join set up in order to gain access.
Using SSO means that after following the registration process, the next time users log into the platform they will be able to do it via SSO.
Getting the process started
Reach out to your Customer Support representative and provide them with:
- Your organization information
- The email domain(s) for your users
We will send you a link to the SSO wizard to complete the setup process.